Fast & Affordable Shipping on all ink and media
Free shipping on Canon printers
We ship out all items within 24 hours. Orders placed before 5pm PST, typically ship the same day.
In addition, we strive to have our products in your hands as quickly as possible. Delivery will be expedited in most cases, even when the shipping is free.
- Free shipping within the continental United States for all ink orders above $500.
- Canon printers also have free shipping. Delivery can range between 1 and 3 days depending on your location.
- All products ship by UPS or FedEx at our best rate.
- Where noted on our product pages, smaller, out-of-stock items may be subject to 1-2 weeks handling time before shipping.
- Call for quote on shipping to Hawaii, Puerto Rico, and international destinations.
- Specialty delicate items that need to be air-shipped with insurance (spectrophotometers) have additional charge as noted on product pages.
Genuine OEM Canon, Roland, and Mimaki inks, no generic knock-offs
Quality matters to us. We specialize in genuine OEM products.
Many stores display prices for third party brands, rather than original manufacturer products. They disguise the product page and description so as to appear genuine, whereas they are actually selling a lower-quality generic no-name brand. Many stores will even sell expired inks without noting it in the description, which can lead to streaking in prints and clogged print heads.
No overseas call centers, talk to real industry experts
Professionals deserve to speak with other professionals, not unqualified staff at an overseas call center.
When you call us, you're speaking with specialists that have been in the industry for decades. We're based out of Oakland in California, and we're happy to provide detailed, individual support for your needs. There is typically someone in the office available to take a call.
Our hours are 9-5pm PST Mon-Fri.
We are an authorized dealer
We have been authorized by the manufacturers of the products we sell to list their products in our store. This means that the manufacturer warranty is valid when you buy from us. You can contact the product brand for additional service on your purchased item.
We offer manufacturer-certified servicing on your equipment
For many of the brands we sell, our parent company ImageTech has been certified by the manufacturer to provide warranty-approved service on your equipment. Our specialists have the world-class knowledge and skills required to get you up and running again.
All you need to do is call or email us with a detailed description of the problem you've encountered, and we'll do the rest.
To view more information about our company and learn more about us, please see our About Us page.
You may contact us here via email for customer support and general questions or call us at (510) 238-8905.